1. Return Policy Details
At Paramount Footwear, we want you to be satisfied with your purchase.
You have the right to return your order within 30 days of receiving the item, in accordance with standard U.S. eCommerce return practices.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- The item must not be damaged, worn, or altered
- Proof of purchase (order number or receipt) is required
If the returned product shows signs of use, missing packaging, or decreased value, we reserve the right to apply a depreciation deduction, up to the full value of the item if necessary.
2. How to Return an Item
To request a return, please follow these steps:
- Contact our support team at:
Support@whitesmoke-chough-361624.hostingersite.com - Provide your order number and reason for return
- Wait for return approval and return instructions
- Ship the item to the approved return address provided by our support team
3. Return Process
Once your return request is approved:
- You will receive return instructions via email
- Securely pack the item in its original packaging
- Ship the item using a trackable shipping service
After we receive and inspect the returned item, your refund will be processed.
Refunds are issued to the original payment method within 10 business days after the returned item has been received and inspected.
Please note:
- Original shipping charges are non-refundable
- Shipping fees paid at checkout are not refunded unless the return is due to our error
4. Exchanges
Exchanges are not currently available.
If you would like a different item, please return your original purchase and place a new order separately.
5. Non-Refundable Items
The following items cannot be returned or refunded:
- Used or worn items
- Items without original packaging
- Final sale or clearance items
- Gift cards
- Personalized or custom-made products
- Items damaged due to misuse or improper handling
6. Return Address
Please do not send returns directly to manufacturers. All returns must be routed directly to our domestic United States fulfillment center for sorting and processing.
Return Address:
Paramount Footwears Global
Brand Registry ID: BN-9493830
Address: 23 Eme Eleru Elikpokwuodu Rukpokwu, Port Harcourt
Nigeria Phone Number : +2349061258734
7. Customer Rights (U.S. Consumer Standards)
This return policy complies with applicable consumer protection and eCommerce standards matching our global registry parameters (BN-
9493830).
Customers are entitled to receive:
- Products as described
- Non-defective items
- Fair refund processing
If an item arrives damaged, defective, or incorrect, customers may request a replacement or full refund at no additional cost.
8. Return Shipping Costs
Customers are responsible for return shipping costs unless:
- The item is defective
- The item was damaged during delivery
- The wrong item was received
Return shipping fees may vary depending on the item size, weight, and shipping carrier.
A return shipping deduction may range between $5 USD or $15 USD depending on the return shipment.
Original shipping charges are non-refundable.
Contact Information
If you need to initiate a return or have questions regarding refunds, please contact us:
Paramount Footwears Global
Registration ID: BN-9493830
Email: Support@whitesmoke-chough-361624.hostingersite.com
US Office Phone Number: +1 (602) 552-8747
Nigeria Phone Number : +2349061258734
23 Eme Eleru Elikpokwuodu Rukpokwu, Port Harcourt
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT-07:00) Phoenix